Birmingham Midshires

The Requirement

100% of Birmingham Midshires' mortgage business is now conducted via the internet. Bmsolutions.co.uk enables mortgage brokers and intermediaries to submit applications online and receive a decision in principle in a matter of minutes. More than 20 billion pounds worth of business is processed via the website every year.

This means that the web server technology used to support this service has to be 100% reliable and capable of handling large amounts of data quickly and efficiently. Amatica has provided Birmingham Midshires with hosting and support services since 1999.

The Solution

Amatica's service has included the design and specification of a fault tolerant and resilient web server farm utilising separate power and communication feeds, which maintain services even in the event of hardware or software failure. Amatica also provides web server configuration and hosting, firewall and encryption security, maintenance and bandwidth provision.

The Outcome

Amatica was able to deliver a highly specified, high performance and secure solution that underpins Birmingham Midshires online business strategy. Furthermore, the service has matched internal IT standards whilst exceeding HBOS group's levels of service in terms of price and timescales.

90% of its mortgage intermediaries now submit business via the BM Solutions' online service, testament to its reliability and capacity.

In excess of £25 million of mortgage applications are processed every day, which has enabled Birmingham Midshires to establish itself as the market leader in specialist lending, a position confirmed by numerous industry awards.